Shipping policy

Shipping Policy

At Elexwear, we are committed to delivering your order safely, securely, and as quickly as possible. Please read our Shipping Policy before placing an order.

Order Processing

  • All orders are processed within 1–3 business days after order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • During sales, product launches, or high-demand periods, processing times may be slightly extended.

Shipping & Delivery

Estimated delivery timelines are:

  • India: 3–7 business days

  • International Orders: 7–15 business days

Please note that delivery timelines are estimates only and may vary due to courier operations, weather conditions, public holidays, customs clearance, remote locations, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on the delivery location.

From time to time, Elexwear may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a tracking link via email or SMS, allowing you to monitor your shipment in real time.

Cash on Delivery (COD)

Cash on Delivery is available in selected serviceable pin codes only.

Elexwear reserves the right to disable COD for specific orders, customers, locations, or during promotional campaigns.

Additional COD charges may apply where applicable.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Elexwear shall not be responsible for delays, losses, or failed deliveries resulting from incorrect addresses, incomplete information, or incorrect contact details provided during checkout.

Failed Delivery Attempts

If an order is returned due to customer unavailability, refusal to accept delivery, or an incorrect shipping address, additional shipping charges may apply for re-dispatch.

Elexwear reserves the right to restrict Cash on Delivery services for repeated failed delivery attempts.

Delayed or Lost Shipments

If your shipment is significantly delayed or appears lost during transit, please contact our support team. We will coordinate with the courier partner to investigate and resolve the issue as quickly as possible.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery.

To help us process your request quickly, please provide:

  • Clear photographs of the product

  • Photos of the outer packaging

  • An unboxing video

Claims submitted after the reporting period may not be eligible for review.

Contact Us

For any shipping-related questions, please contact:

Elexwear

Email: elexwear.com@gmail.com

Elexwear — Streetwear Delivered With Style.